Who we are
We are a boutique cloud and DevOps consulting company with employees and clients across the USA, Canada and India, with a growing MSP division.
Who we are looking for
We are looking for an Asset Management Assistant (Part-Time) to help us grow our Managed Service Provider and IT Support vertical.
To work with us as a Asset Management Assistant (Part-Time) we would expect you to have:
Located in or near New Paltz, NY.
Valid driver's license and access to a personal vehicle.
Availability Monday through Friday as needed by the business.
Ability to work alone and with a remote team.
Comfort handling high value equipment and hardware.
Attention to detail and strong time management skills.
Must pass a full background check.
Any of the following skills/experience are not required but highly preferred:
Experience with O365 and/or Azure.
Experience with small-medium volume shipping and receiving.
Experience with asset management systems.
Experience with computers, technology and/or IT support.
Responsibilities of the position
The type of work you'll be doing as an Asset Management Assistant (Part-Time) will be:
Manage a small office of computer inventory for multiple end clients.
Receive, organize, and maintain accurate records of hardware inventory, including laptops, monitors, docking stations, shredders, printers, and laptop bags.
Shipping and Receiving:
Process and prepare outgoing shipments to clients, ensuring timely and accurate delivery.
Receive and sign for packages, notifying relevant team members promptly.
Coordinate with local FedEx/UPS for shipping logistics and same-day drop-ship requirements.
Collaboration and Communication:
Work remotely with the Support Engineering Team to coordinate tasks.
Attend several virtual weekly meetings to provide updates and receive instructions.
Asset Management System:
Keep the asset management system up to date for various end clients.
Maintain accurate records of equipment movements and changes.
Quality Control and Configuration:
Collaborate with the Support Team to remotely configure laptops before shipping.
Ensure all equipment meets quality standards before shipment.
Be available to receive packages at the office when required, providing advanced notice to relevant team members.
Work independently and as part of a team to ensure smooth office operations.
Team & working conditions
Although we are a remote-first company, this specific role does require on-site work at our New Paltz office. The office is utilized mainly as inventory storage, and as such you will largely be working alone when on-site, with occasional visits from our Co-Founder. The rest of our small Support Team are fully remote across the USA, Canada and India, and you will work closely with them virtually. You will be provided with a company computer and may take meetings from home.
Please note: this part-time position does not have a set shift schedule and we are looking for a high level of availability and flexibility throughout the week. Specifically, you must be available to provide same day drop-ship for requests that come in before 2pm EST/EDT.
Opportunities for growth
We encourage computer science students in their final year of college to apply. There is a strong possibility that this can become a full-time Junior. Support Engineer position upon graduation for candidates with the appropriate skills and interest in starting a career in IT Support. Full-time positions with us include competitive salaries, health benefits, 401(k) matching and generous PTO.
What’s the hiring process?
100% remote hiring and onboarding, usually 2-4 weeks between phone screen & offer:
Phone screen with our Head of Business Operations (15-30 mins)
Panel interview with Co-Founder, Support Engineering Manager & Senior Support Engineer (30mins-1hr)